
If you are shopping for a current Bosch e-bike, you will see the smart system mentioned everywhere — on displays, batteries and in the showroom. But what does it actually mean for your day-to-day riding?
In simple terms, the smart system is Bosch’s latest connected e-bike platform. Drive unit, battery, remote, display and smartphone app are designed to work together from the ground up, with over-the-air updates, custom riding modes and digital features like theft protection and navigation.
What is included?
- Drive unit — mid-motor assistance tuned through multiple sensors (see our drive unit guide)
- Battery — PowerTube or PowerPack options, including DualBattery on tour and cargo bikes (battery guide)
- Display / remote — Kiox, Purion or System Controller depending on the bike (display guide)
- ConnectModule — on-bike connectivity for online features and security
- eBike Flow app — setup, mode customisation, navigation and updates (app guide)
Why it matters on a test ride
Smart-system bikes feel smoother because assistance, shifting and braking systems share data. Gear-shift detection protects the drivetrain; walk assist helps in tight spaces; and you can often tailor support to match fitness or luggage.
From a service perspective, connected diagnostics help our workshop verify firmware, battery health and error codes quickly — so you spend less time off the bike.

Smart system vs older Bosch eBike system 2
Many excellent bikes still use the previous generation. Both remain serviceable in our workshop — see System 2 vs smart system for how to tell which you have. Smart system adds the Flow app ecosystem, broader customisation and the latest motor generation (including Gen 5 CX). When you visit e-Bike Barn we will explain which generation is on the models you are comparing — there is no single “best”, only the best fit for your routes and budget.
Compare smart-system Riese & Müller models in person. Book a test ride, call 01491 628711, or visit our Henley-on-Thames showroom. Bosch owner? Book a service — diagnostics, firmware and genuine parts.