Price Match
Buy in confidence from an Authorised Riese & Muller - VanMoof Premium Dealership.
How it works
Buy in confidence. We will price match and even beat any identical branded item we sell against any retailer registered in the UK offered on identical terms and where we can check the price, stock position and where relevant your eligibility to purchase from the competitor.
The process
When shopping online if you see the same product offered at a lower price on another website simply email us at info@e-bikebarn.com with a link to the site or use the form below and we will then contact you with our offer.
Price Match Request
Terms & Conditions
• We'll match against any other UK retailer store or website price. We don't match with 3rd party sellers or marketplaces.
• A price match may not include free delivery or any other advertised discounted or free services we may offer with our products.
• Our competitor's product must be the same make, model, size, colour, condition and specifications as ours.
• We only price match on a product that is in stock or can be ordered from the manufacturer.
• Where a product is not available online and is in store only, you will need to send a photo showing the model with date/time and the price.
• We reserve the right to refuse or withdraw a price match prior to the completion of any sale. Any offer and acceptance of a price match is final.
Price Match FAQ's
What is price matching?
Do you price match anyone?
What proof required for price matching?
Proof can be provided in a number of ways.
• Online Products: You can provide evidence of the lower price by providing us with a printed or digital advert or a link to the products page.
• In-Store Products: You can provide a time stamped image of the product in the store or printed proof of the lower price.
Are there any restrictions on price matching?
We do impose some restrictions when price matching these are as follows:
• The products we are price matching must be identical.
• The lower price can not be as a result of exlusive discounts like staff discounts, studunt discounts or the NHS staff blue light.
• The product must be available from both us and our competitor at the time of matching.
• If the product is in-store only, a photo may be required to prove pricing and availability.
• e-Bike Barn reserve the right to refuse a price match request at any time.
Does price matching apply after purchase?
e-Bike barn only offer price matching prior to a purchase. We are unable to price match once the purchase has been made.
Every Riese & Müller purchase from Ebike Barn includes:
• Free Personal Set Up (in store only)
• Free First Service (at 240 miles or 3 months, whichever comes first)*
• Free Delivery to your home
• 2-Year Manufacturer’s Warranty on all components*
• 5-Year Manufacturer’s Frame Warranty*
*On all Riese & Muller New models, unless otherwise stated.